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Showcasing UX-driven product and workflow designs that bring AI into clinical practice.
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90 Minutes Instead of 3 Days: AI-Powered UX Design
When our clinical stakeholders requested a simple sorting feature for the TouchWorks EHR Immunization grid, I knew we had a micro-interaction problem that AI could help us solve quickly. Users wanted to view immunization history in different chronological orders—most recent first or oldest first. Simple request, but the design implications weren't trivial. The Old Way: Hours of Research and Design Traditionally, this would have been a multi-day process: Day 1 : Research UI p


EHR AI Studio Dashboard: Internal User-Centered Design
Led the design, AI prototyping, research, and GTM of TouchWorks Studio License and Token Admin Tool, a comprehensive enterprise dashboard for managing healthcare organizations, user licenses, AI token usage, EHR integrations, and tool assignments. The platform serves as the administrative backbone for our SaaS product, requiring careful balance between feature density and usability. The Challenge Healthcare administrators needed a unified interface to manage: Multi-organizati


When 'Everything is Normal' Takes Too Long: Solving a Daily EHR Pain Point
The 2-Minute Problem That Costs Hours Picture this: You're a primary care physician seeing 20 patients today. Eight of them are healthy kids here for check-ups, or young adults with minor concerns who have no significant medical history. For each one, you still need to document the same negatives: no past medical history, no hospitalizations, no medications, no allergies, normal development. It's necessary documentation, but it's repetitive. And at 2-5 minutes per patient, th


Redesigning Pediatric Growth Tracking
Pediatricians review 10-30 patient charts daily, each containing years of growth data. Current EHR flowsheets struggle between displaying overwhelming historical data or only recent visits, leading to 2-3 minutes spent per chart searching for relevant information, contributing to clinician burnout and diagnostic errors. Design Process & Methodology This project showcases AI-assisted UX design , where AI accelerated execution while human expertise guided strategic decisions. T
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